We guarantee 100% authenticity. We only source our products from authorized boutiques and brands themselves.
There is a two-step authenticity check process. First we will inspect the original sourcing contracts to verify legitimacy. Then when we received products at our Italy warehouse, our professionals will conduct quality check to ensure authenticity and products in brand new and good condition.
Your order will be carefully packaged in a protective box. Most products will be delivered with original packages. Handbags come in the dust bags.
We currently ship to Australia, Canada, Hong Kong, Japan, Macao, Singapore, South Korea, United Arab Emirates, United Kingdoms, Unite States. However, you could place order on the special order page if you are out of our service countries.
We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, we don’t offer reservations.
Our delivery options may vary. In general, the shipping cost to the US and Canada is $20 USD. Other destinations will cost $80 USD. Sign up for our newsletter to receive the shipping fee credit.
Once your order is confirmed, we’ll dispatch it within 2 business days from our US or Italian locations. Delivery takes 2-10 business days, depending on your location and chosen shipping method.
Tracking information and an estimated delivery date will be provided through email. You can also follow its journey by heading to ‘My Orders’ in your account. Track your Via Manzoni order status here.
For US Customer, Via Manzoni ships to the United States on DDP (Delivery Duties Paid). This means that all applicable taxes and duties are included in the final purchase price when you place your order and there are no additional costs due upon delivery. The only exception is for Michigan residents, we will collect 6% sales tax since we registered our company there. Your refund will include any taxes and duties you paid in the original purchase price.
For customer outside of US, Via Manzoni ships to you on DDU (Delivery Duties Unpaid), the price displayed will be exclusive of all taxes and duties. As the recipient, you are liable for all customs duties and local sales taxes levied by the destination country, we are unable to estimate the total amount of these fees. Payment of these fees is necessary to release your order from customs on arrival.
No, you don’t need to sign up or create an account to place order. You can check out by google pay or apple pay instead of filling all the shipping and billing information.
If you want to return an item(s), please email firstname.lastname@example.org within 7 days of receiving your order. Items will not be accepted for return without preauthorization. Please note that special orders and sale items cannot be returned. The detailed information can be found at the return policy page.
Yes, you might be able to cancel some items before we prepare your order. Just head to ‘Orders & Returns’. We can’t add items to an existing order, but you can place a new order for any additional pieces. You can find more info in our Return & Refunds Policy.
We source all products directly from brands and official distributors in Italy and France. We actually started our business as a luxury designer goods wholesaler.
When you purchase an item(s) through Via Manzoni, you are directly importing goods from Italy or France. The same high-quality products are usually available at a lower retail price in Italy (up to 30% – 40% less than the manufacturer suggested retail price depending on the region after including taxes and duties), needless to say, we obtain the products at wholesale prices.
If you are happen to be a luxury fashion retailer or want to be, don’t forget to check our wholesale page, we can help you from there.
If you pay by debit card Via Manzoni will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, but your bank or card issuer may reserve the order amount in your account immediately.
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